Intrepid Protection Awarded Re-certification of ISO 9001:2015
Intrepid Protection is proud to announce the recertification of our ISO9001:2015 Quality Management accreditation. This award comes after recently undertaking a stringent two-day audit of our operational policies and procedures conducted by an independent third party auditor.
Our continued adherence to the conformities to the ISO 9001 standard dates back to 2013 with compliance audits being undertaken once a year. This latest award confirms that the delivery of our close protection and residential security services continues to meet the internationally recognised ISO standard.
What is it?
The ISO 9001 Quality Management System ensures that certified companies implement a structured set of procedures that formalises their delivery of a quality service to its customers. Once a company has met the required standard, it lays the foundation to encourage continual improvement thus providing increased customer satisfaction.
What does this mean?
Compliance with the ISO 9001 standard demonstrates a company’s commitment to its clients and the provision of a quality service. Selecting a company that is certified in ISO 9001:2015 helps to eliminate any uncertainty for the client who can be assured that the company has undergone a stringent process and has a proven and verifiable track record. The system is designed to provide an internationally standardised structure to ensure that as a certified company, we are committed to:
- Understanding our customers’ needs and identify areas for improvement
- Provide services that consistently meet and exceed the needs of our customers
- Conform with all applicable statutory and regulatory requirements
- Promoting customer satisfaction through a processes of continual improvement
- Improve operational efficiency
Whether it’s the protection of people or property, our clients have high standards and expectations. As a minimum they expect a service that’s competent and reliable. Our certification in ISO 9001:2015 gives exactly that by formalising that additional layer of certainty.
It is our insistence on the highest of standards that provides the assurance that all of our operations continue to function seamlessly. Our clients can therefore be assured of a security service that is bespoke, competent and substantiated.